Skip to main content
Martina5FBD
Participant
August 7, 2021
Question

cancel my Adobe plans

  • August 7, 2021
  • 3 replies
  • 220 views

Hello, 3 months ago I bought Illustrator and Photoshop for one month, but now the plan is renewing efvery month, but i just wanted 1 month! Otherwise, whitch is the difference between annual or monthly plan?

So now I just want to cancel my plan, but I don't have any "cancel plan" anywhere. Please, what can I do?

 

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Community Expert
Manan JoshiCommunity Expert
Community Expert
August 8, 2021

Hi @Martina5FBD,

If you don't see any option to cancel the plans on logging into your account then you will have to contact support to get it done. To contact support, login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
Brad @ Roaring Mouse
Community Expert
Brad @ Roaring MouseCommunity Expert
Community Expert
August 8, 2021

Have you tried logging in to your Adobe Account? Your plan details are there as well as the option to cancel.

https://account.adobe.com/

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
August 7, 2021

The forum doesn't have access to your account. This is a public forum.

 

Please contact Customer Care: https://helpx.adobe.com/contact.html

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices