cancel my plan and I need the refund urgently

Hi @kenneth_vollrath7454,

Thank you for reaching out. I understand you’re looking for clarity regarding the cancellation of your subscription and the possibility of a refund.

I reviewed your account details and can confirm that:

• Your Creative Cloud Pro Education plan has been active for more than a year and is an annual plan, billed monthly.

• The subscription was cancelled today, and you should receive a cancellation confirmation email from Adobe.

• Regarding the refund, this subscription is outside the applicable refund period, as it has been active for more than a year. Therefore, we’re unable to confirm a refund for this cancellation.

You can review the applicable cancellation and refund terms here: Adobe subscription and cancellation terms.

I understand this may not be the outcome you were hoping for, but I hope the information above provides some clarity. If you have any additional questions about your account or cancellation, please let us know. We’re here to help.

^Shivangi