cancel my subscription

Question

Adobe ID: Case number: ADB-46048947-W3K1 Issue: Subscription InquiryMoney stop charging me money be a good person. You’re a big company. Here’s my information to cancel it now or I go crazy. Adobe ID: Case number: ADB-46048947-W3K1 Issue: Subscription Inquiry I have been trying to cancel my subscription to Adobe for a minute now they won’t let me they won’t answer my emails every time I try to cancel this Manager subscription and then I have to update my payment method, but I don’t wanna payment. I’m trying to cancel I don’t wanna pay and every time I go to manage my account please cancel my fucking account. Here’s my information. Just do it before I go crazy and do business and start destroying our community for him

ShivangiGupta · Accepted Answer

Hi ​@Wheelsdmw,I looked into your account and found that there is a pending payment associated with your subscription. Because of this outstanding balance, the system is currently preventing the plan from being cancelled.The good news is that you're still well within Adobe's 14-day refund period. You have 8 days remaining to cancel your subscription and qualify for a full refund.https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.htmlTo move forward, please first clear the pending payment on your account.https://helpx.adobe.com/in/manage-account/kb/fix-failed-missed-payment.htmlOnce that's done, you'll be able to cancel the plan without any issues. After the cancellation is completed, the refund will be processed automatically.Please keep in mind that refunds can take 12–14 business days to appear in your original payment method, depending on your bank or payment provider.^Shivangi

kglad · Answer

and check for an open tickethttps://helpx.adobe.com/x-productkb/policy-pricing/customer-support-portal.htmland update, if needed.

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