cancel my subscription

Forum|Forum|4 months ago
September 25, 2025
2 replies
74 views

i want to cencel my subscription but it keeps showing

It shows error only for the canceling part. It loads the data just fine when i clicked on upgrade plan .

PLEASE HELP

regards

Comment review and collaborate Experiment
Modern Acrobat
How to
Al Assistant
PDF
Print and prepress
Create PDFs
Install update and subscribe to Acrobat
Crash or freeze
Rich media and 3D
Security digital signatures and esignatures
Scan documents and OCR
Standards and accessibility
PDF forms
General troubleshooting
Edit and convert PDFs

kglad

Community Expert

in particular, use a mobile phone's updated non-opera browser with wifi disabled.

Shivangi_Gupta

Community Manager

Thanks for the response here, @kglad. I'll get this issue looked into. ^Shivangi

Shivangi_Gupta

Community Manager

Hi @walrus_0646,

We are sorry for the experience. Have you tried cancelling the plan using a different browser? Also, could you test it after rebooting your computer? Let us know how it goes.

^Shivangi

^SG

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded