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Participant
September 12, 2025
Question

Cancel my subscription within the student account

  • September 12, 2025
  • 2 replies
  • 137 views

Hello, I would like to cancel my subscription with my another account as this is my student account. I have graduated from the school last year and now I cannot log in to the account and cannot cancel it as well. Can anyone help???????

 

Best,

Eric

2 replies

yuou_6127Author
Participant
September 12, 2025

Please help me? Anyone who can help?

Peru Bob
Community Expert
Community Expert
September 12, 2025

Try contacting the account administrator at your school.

kglad
Community Expert
Community Expert
September 12, 2025

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html