cancel plan and request refund

Question

Hello, I accidentally subscribed to Creative Cloud Pro and never used it. When I canceled, a significant fee was deducted from my credit card. I request a refund of this amount.

gupta shivangi · Accepted Answer

Hi @fatih_2512,I confirm that a refund has been initiated by Adobe today on your account. It usually takes 12-14 days for the refund to process.We appreciate your patience.^Shivangi

fatih_2512 · Answer

I only use Acrobat Pro, but I accidentally subscribed to Creative Cloud Pro as well. Please cancel the subscription and refund all charges taken or potentially taken from my card.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.