Answered
cancel sub
i want to cancel my subscription but it says it will charge me £40 to cancel it when the origional subscription is £10 i am not paying £40 to cancel it how can this be solved
No scam involved. Annual = 12 months. You joined a 12 month plan (paid monthly or prepaid). Either way, it's a 12 month commitment. To avoid the 50% cancellation fee, wait until your 12th month of service to cancel. A simple solution to a simple problem.
Had you enrolled in the costlier Monthly plan, you could cancel anytime without any fees but evidently that's not what you signed-up for. Next time read the TERMS before you join. If you don't understand them, ask a parent, teacher or adult friend to help you.
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Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html
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How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
CONTACT ADOBE SUPPORT:
Online Chat : https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html
Nancy O'Shea— Product User & Community Expert
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