Cancel subs

Question

Hi,I know plenty of topics on this. I started a trial...yet after +1 week I can not close the Adobe Acrobat page I was working on not even closing my macbook. Was so annoyed with trying things did not cancel the trial in between. I rebooked my money...now I can not seem to cancel the whole subscription at al.I am irritated, could not even use it for what I wanted to use it for. Now I have to pay an subscription and CAN NOT cancel within the 14th days either? HELP?

Jeff_A_Wright · Answer

Thank you for posting to this public discussion forum, Leenie.

I apologize for any confusion you have encountered while managing or using our services.

The payment method you used to evaluate our services was not accepted. Please click on https://adobe.ly/4vmJ9sJ to speak with a member of our team who can help you end your subscription or update your account.

I don't see any records of any previous attempts to reach us, so use a different device to contact us at https://adobe.ly/4vmJ9sJ if you are unable to reach anyone.

For more information about the cancellation and refund process, see https://adobe.ly/4aEWWDE.

Please update this public discussion thread if you have any additional questions, Leenie. ^JW

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