Cancel Subscribition

Can you show us a screen shot of the page you are looking at.

Personally I have never seen a web page on the Adobe site to Renew a subscription as all of them are set to Auto Renew the subscription on the Date of the original subscription purchase.

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If this isn't help, try to enable popups and cookies in your browser or use another browser. 

If this doesn't help the contact Adobe Support  (click below). 

Be sure to remain signed in with your Adobe ID before accessing the link below 

Creative Cloud support (all Creative Cloud customer service issues) 

https://helpx.adobe.com/contact/support.html 

(Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME)