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shiznits1983
Participant
June 20, 2026
Answered

Cancel subscription

I need to cancel my subscription 

    Tariq Ahmad DarCorrect answer
    Community Manager
    June 22, 2026

    Hello ​@shiznits1983,

     

    Thanks for sharing your concern. We understand this situation can be frustrating.

     

    Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

     

    https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 

     

    The article addresses the most common scenarios and outlines the available next steps for assistance.


    ~Tariq

    3 replies

    Participant
    October 11, 2026

    I cannot find where to cancel subscription and refund please. I had a heart attack recently and not doing well. I can send you my reports if you need them. I have tried before to cancel but I never found it  

    Thank You, Kathryn Humphreys 

     

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    Participant
    October 3, 2026

    I need to cancel my free trial/subscription. I read the instructions on how to do so but when i follow the instructions there isn’t a manage plan option to click on. This is very frustrating. 

    Translate
    Tariq Ahmad DarCommunity ManagerCorrect answer
    Community Manager
    June 22, 2026

    Hello ​@shiznits1983,

     

    Thanks for sharing your concern. We understand this situation can be frustrating.

     

    Please refer to the following article for guidance on Acrobat Reader Mobile and Adobe Scan Premium subscriptions, including trial cancellations, billing inquiries, subscription management, and refund-related requests:

     

    https://community.adobe.com/announcements-14/how-to-cancel-acrobat-mobile-or-scan-premium-subscriptions-7293 

     

    The article addresses the most common scenarios and outlines the available next steps for assistance.


    ~Tariq

    Translate