Cancel subscription

Forum|Forum|4 years ago
September 10, 2021
2 replies
145 views

I want to cancel my subscription as too expesive for how I use it.

I try to cancel but Adobe makes it difficult on purpose.

They charge me 30 Euro's cancellation fee and I want to know when I can cancel without the fee being charged!

Nowhere I can find the option to cancel after the subscription ends or the date on when I can cancel.

It pisses me off. Looking for it for the last 20 minutes. Typical Adobe.

This topic has been closed for replies.

ProDesignTools

Community Expert

Adobe's Annual plans are for a 12-month commitment. Here's a guide explaining the process which should help you find the best solution, and possibly save some time or money:

What You Should Know Before Canceling Your Adobe Trial or Subscription

If you have further questions about cancellation, check out this FAQ:

https://community.adobe.com/t5/account-payment-plan-discussions/cancel-subscription-faqs/td-p/11885718

LinSims

Community Expert

The subscription renews on the anniversary of your initial purchase, and the date of that should be available to you in your Adobe Account.

You need to cancel during the last month of the subscription to avoid the subscription fee, so if you bought it on, say, October 15, 2020, you'd cancel it between September 16, 2021 and October 14, 2021.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded