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stephenp23214330
stephenp23214330
Participant
July 10, 2015
Answered

cancel subscription

  • July 10, 2015
  • 1 reply
  • 1154 views

I want to cancel my subscription and it is just about impossible to do this !!!!

Everytime I follow the instructions to cancel, it sends me to this stupid forum.

I want someone from ADOBE to conact me so I can cancel my subscription.

Stephen

    This topic has been closed for replies.
    Correct answer kellyg54776848

    I FINALLY got a number - I dont know if they can help but at least you can speak to a person that may transfer you in the right direction....

    Sales Support at 1-800-585-0774

    1 reply

    Ned Murphy
    Ned Murphy
    Legend
    July 10, 2015

    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it continues to fail try using a different browser.

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat or phone option...

    https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-membership_stillNeedHelp

    K
    kellyg54776848
    Participant
    July 10, 2015

    Can you give me a number to call please - I do not see this option.  I also am trying to return my purchase.  I just want to call and speak to someone.  Chat is taking too long to load.

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