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Participant
May 25, 2023
Question

CANCEL SUBSCRIPTION

  • May 25, 2023
  • 3 replies
  • 244 views

SCAM!!!

80 USD  TO CANCEL SUBSCRIPTION..

 

INSANE

This topic has been closed for replies.

3 replies

Jeffrey_A_Wright
Legend
May 25, 2023

Luciano, thanks for your question. Please see https://helpx.adobe.com/manage-account/using/cancel-subscription.html for information on how to cancel the active Acrobat subscription. If you need help or have questions about any fees, then please begin a secure chat session by clicking on https://helpx.adobe.com/contact.html?rghtup=autoOpen.

kglad
Community Expert
Community Expert
May 25, 2023

read the terms of your (annual) subscription by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Community Expert
May 25, 2023

Hi @luciano30062301sxse,

That is not a scam but cancellation fees. This is incurred because you might have been subscribed to a yearly plan paid monthly, this plan is priced lower than the monthly plan, hence if you cancel the plan before the year ends you are charged a penalty. For details refer the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
-Manan

-Manan