Cancel Subscription

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Why am I still charged after canceling my subscription?

Services and storage

kglad

Community Expert

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?

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gupta shivangi

Legend

Hi @Yupppppppppp,

We appreciate you reaching out. I reviewed your account details and found that you have an active subscription to Adobe Illustrator and Indesign since 3 months. When did you cancel the plan? Did you receive any confirmation email for it?

Let us know.

^Shivangi

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