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Y
Yupppppppppp
Participant
October 9, 2025
Question

Cancel Subscription

  • October 9, 2025
  • 1 reply
  • 66 views

Why am I still charged after canceling my subscription?

1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
October 9, 2025

check your account, https://account.adobe.com

what's it show?

eg, any payment problems,?
more than one subscription?

gupta shivangi
gupta shivangi
Legend
October 9, 2025

Hi @Yupppppppppp,

We appreciate you reaching out. I reviewed your account details and found that you have an active subscription to Adobe Illustrator and Indesign since 3 months. When did you cancel the plan? Did you receive any confirmation email for it?

Let us know.


^Shivangi

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