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L
Leon5ECD
Participant
September 11, 2020
Answered

Cancel Subscription

  • September 11, 2020
  • 1 reply
  • 326 views

Hi, so I recently tried out the free trial for Adobe Photoshop. But now it's starting to charge me and I don't know how to cancel it? I can't find any Cancel Subcription box? Can someone help me please???

 

This topic has been closed for replies.
Correct answer John T Smith

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

1 reply

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
September 11, 2020

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long

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