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Gabriel23024514j5dy
Participant
March 7, 2022
Question

Cancel Subscription Help and Number

  • March 7, 2022
  • 2 replies
  • 185 views

Hi,

 

I am currently unable to cancel my Adobe Cloud subscription. They have charged me twice and I am beginning to get extremely frustrated that they don't allow me to just call them.

 

Is there a support number for students dealing with this problem?

    This topic has been closed for replies.

    2 replies

    Jeffrey_A_Wright
    Jeffrey_A_Wright
    Legend
    March 7, 2022

    Gabriel, I am very sorry, but an educational institution manages the Creative Cloud membership and e-mail address you are using.  Please contact your Educational Institution's Creative Cloud plan administrator for assistance.

      LinSims
      Community Expert
      LinSimsCommunity Expert
      Community Expert
      March 7, 2022

      PHONE: You can also search this page for a regionally appropriate phone number for customer support.

      https://helpx.adobe.com/contact/phone.html

       

      Meantime, I'll move this to the Account, Payment, & Plan forum, which is the appropriate forum for your question.

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