I do not use your services. However, it seems a subscription has been running for nearly two years!!!!!!!!!!
Can you please cancel my subscriptions ASAP, as the page does not let me do so.. and keeps sending me to the password reset page.
Also, if you could refund me for the last 24 months of subscriptions, that would be great; they are entirely fraudulent. I will contact my credit card company, as this is ridiculous.
Hi there,
Happy to help!
Please log in to the Adobe account and you should be able to see all the active plans.
Since, this is a community forum, we would request you to contact our Customer Support team and you will get all the help you require in order to resolve the issue.
We are happy to share the link that can help you to connect with the Adobe Customer support via chat.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.
For future reference, please follow the link below which has the steps on how to cancel a subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
Also, please read the article to learn about cancellation terms for your subscription.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.
Hope the information was helpful to you. Please let me know if you have any further questions.
Sincerely,
Rashmi Swain
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