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Participant
November 24, 2021
Answered

Cancel trial before start

  • November 24, 2021
  • 2 replies
  • 357 views

How can I cancel my trial . Didn't realise this went on to a paid subscription.  Won't use it or the trial but the site is of no help. 

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Correct answer Ged_Traynor

Hi

Take a look here

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

2 replies

Peru Bob
Community Expert
Community Expert
November 24, 2021

You can also go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser)t:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

 

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
November 24, 2021