Cancelación y reembolso

To add to what John said, if your financial information is being used to pay for a subscription you did not sign up for, then you need to talk to your bank or the financial institution the subscription is being charged to. Your financial information has been stolen, and there's nothing Adobe can do about it.

If you did sign up for a trial, it's probable it turned into a subscription at the end of the trial if you did not cancel it in time. You have 14 days from the day the trial began to cancel the trial and avoid the subscription. For example, if you signed up for a trial that started September 1, it would need to be canceled by September 15.

If you did not buy a subscription how does Adobe have your finance information?

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730