Skip to main content
Participant
August 11, 2022
Question

Cancelamento

  • August 11, 2022
  • 2 replies
  • 88 views

Realizei o cancelamento do serviço antes do final do prazo dos 7 dias gratuitos.

E o serviço foi cobrado.

Entrei na conta e vi que o serviço não foi cancelado como solicitado. Quero resolver o problema para que não aja mais cobranças

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
August 11, 2022

Moved to the Account, Payment, and Plan forum.

Peru Bob
Community Expert
Community Expert
August 11, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html