Cancelamento

Hi there,

Happy to help!

We have checked your account and we see that you do not have any active subscription under the email address associated with the community.

However, for your future reference, if you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, you’ll be charged a lump sum amount of 50% of your remaining contract obligation and your service will continue until the end of that month’s billing period.

Also, please read the article to learn about cancellation terms for your subscription.

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

Hope the information was helpful to you. Please let me know if you have any further questions.

Sincerely,

Rashmi Swain

50% do plano completo restante.

@Thalia2922110357js 

do you have a question different from your almost duplicate post today?

<moved from cc services>

That is correct - you purchased an ANNUAL plan which has an early cancel fee of one half of the remaining time

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