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DaniellaVarella
Participant
December 9, 2019
Question

cancelamento

  • December 9, 2019
  • 1 reply
  • 157 views

Ligo, tento fazer contato e nao cancelam minha assinatura usei 5 meses  e paguei por 1 ano agora quero cancelar e nao consigo e ainda vem cobrando o dobro isso que era para estudante de 12 anos

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1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
December 9, 2019

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-or Chat link https://helpx.adobe.com/contact/support.html

 

When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years
-One Year Intro Price https://community.adobe.com/t5/Get-Started/Student-plan/td-p/10209357

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