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Friendly_Lullaby5E2E
Participant
June 14, 2025
Question

Cancelamento

  • June 14, 2025
  • 5 replies
  • 190 views

Assinei hoje o período grátis do InDesign, porém meu notebook não suporta. Agora, não estou conseguindo cancelar o teste, entra na página de cancelamento e aparece a mensagem "não foi possível carregar os dados". Alguém me ajuda por favor 

    5 replies

    Shivangi_Gupta
    Community Manager
    Shivangi_GuptaCommunity Manager
    Community Manager
    June 16, 2025

    Hi @Friendly_Lullaby5E2E,

    In addition to @kglad's suggestions, please try signing in to your account using a different device.

    ^Shivangi

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 15, 2025

    try using a different non-opera browser in private/incognito mode.  make sure the browser's updated.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 15, 2025

    @Friendly_Lullaby5E2E 

     

    please don't post duplicate messages.

    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    June 15, 2025

    Hello @Friendly_Lullaby5E2E,

    Look at the following link for information on how to cancel your subscription.
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    -Manan

    -Manan
    M
    Community Expert
    Manan JoshiCommunity Expert
    Community Expert
    June 15, 2025

    Hello @Friendly_Lullaby5E2E ,
    Look at the following link for information on how to cancel your subscription.
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    -Manan

    -Manan
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