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Participant
November 2, 2017
Answered

CANCELAMENTO

  • November 2, 2017
  • 4 replies
  • 2668 views

POR FAVOR COMO EU CANCELO MINHA VERSÃO PAGA DO LIGHTROOM NO CELULAR? Já tentei de tudo e não consigo, não tem a opção de cancelar no meu perfil. Quero solicitar o cancelamento URGENTE! Não vi nenhuma diferença significativa na versão paga do aplicativo do celular.

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Correct answer David__B

Hi Pâmella,

This might be helpful for how to self cancel

Managing your Membership FAQ: How do I cancel my Creative Cloud, Acrobat, or Document Cloud PDF membership?

If you've signed up for a year long membership and are attempting to cancel early you'll want to contact our customer service for assistance.

To do so, go to Contact Customer Care  and sign in with your Adobe ID

Then select Account Issues and there are options at the bottom of the page to reach customer service either by chat or phone.

Hope that helps,

- Dave

4 replies

Participant
September 4, 2020

PAMELA, BOA NOITE, EU TAM,BEM ESTOU INSISTENTEMENTE TENTANDO CANCELAMENTO DA CONTA E NAO CONSIGO ELIMINAR DA FATURA 

Participant
October 31, 2020

Quero cancelar a minha assinatura ! Não quero não avisa q é pago urgente . 

David__B
Adobe Employee
David__BCorrect answer
Adobe Employee
December 8, 2017

Hi Pâmella,

This might be helpful for how to self cancel

Managing your Membership FAQ: How do I cancel my Creative Cloud, Acrobat, or Document Cloud PDF membership?

If you've signed up for a year long membership and are attempting to cancel early you'll want to contact our customer service for assistance.

To do so, go to Contact Customer Care  and sign in with your Adobe ID

Then select Account Issues and there are options at the bottom of the page to reach customer service either by chat or phone.

Hope that helps,

- Dave

Participant
September 25, 2018

i need to cancel my contract.

Bani Verma
Community Manager
Community Manager
December 7, 2017
Akash Sharma
Legend
December 7, 2017