Cancelamento após 20 dias da avaliação gratuita

Forum|Forum|4 years ago
November 30, 2021
2 replies
227 views

boa tarde, estou desesperado, fui fazer o teste da adobe de 7 dias e esqueci de cancelar, nunca mais usei e agora quando vou cancelar estão exigindo que eu pague mais de R$1000, eu sou desempregado não tenho condições de pagar, o que devo fazer?

This topic has been closed for replies.

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

Peru Bob

Community Expert

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser) and only ask to have your activations reset:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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