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Participant
November 18, 2022
Question

Cancelamento de plano

  • November 18, 2022
  • 2 replies
  • 454 views

Olá, queria confirmar se quando cancelamos um plano anual, pagamento mensal, é cobrado uma taxa depois de 10 meses pagando. Cancelei e não apareceu nenhuma taxa, mas há alguns meses atrás quando tentei fazer o mesmo tinha essa tal taxa que diminuia quando eu pagava em cada mês. Somos insentos da taxa após algum tempo?

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2 replies

kglad
Community Expert
Community Expert
November 18, 2022

there's a fee for canceling 2 months early = 1 month. ie, you should have paid for 11 months for a 12 month subscription cancelled after 10 months.

Chuck Uebele
Community Expert
Community Expert
November 18, 2022

Moved to the Account, Payment, & Plan forum, from the Photoshop forum.