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Participant
October 24, 2025
Question

Cancelamento de plano e reembolso

  • October 24, 2025
  • 2 replies
  • 40 views

Olá,

 

Cancelei minha assinatura, mas ainda estou sendo cobrado pelos serviços da Adobe. Preciso de suporte para receber o reembolso do valor cobrado. Não consegui receber suporte da equipe da Adobe no meu país (Brasil).

 

 

Quero receber meu reembolso ou registrarei uma reclamação formal no conselho do consumidor da minha cidade.

2 replies

Jeffrey_A_Wright
Community Manager
Community Manager
October 24, 2025

Adaptable_reality, thanks for posting about your request for a refund to this public discussion forum. I don't see any transactions or active subscriptions under the account you used to create this public discussion thread.

Please see https://adobe.ly/4hruTK9 for information on how to locate the account that is causing the charges that you wish to have refunded. ^JW

Peru Bob
Community Expert
Community Expert
October 24, 2025