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Participant
October 15, 2022
Question

CANCELAMENTO DE PLANO NÃO SOLICITADO

  • October 15, 2022
  • 2 replies
  • 240 views

NÃO CONSIGO CANCELAR UM PLANO QUE EU NÃO CONTRATEI, JÁ É A SEGUNDA VEZ QUE ISSO ACONTECE E EU NÃO ESTOU CONSEGUINDO CANCELAR, SÓ DA PLOBLEMAS. SERÁ QUE TEREI QUE RESOLVER JUDICIALMENTE? DEI UMA PESQUISADA E ISSO NÃO ESTÁ ACONTECENDO APENAS COMIGO.

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2 replies

John T Smith
Community Expert
Community Expert
October 15, 2022

This space is provided by Adobe, but this is not Adobe support
https://helpx.adobe.com/support.html Sorry

, nobody here can help with an account or payment problem

so wait times are long-you
MUST make sure that your browser does NOT block ads, scripts, or pop-ups-you
MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person-meaning
type in the word Agent without quote the quote " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message-click
for more information about scammers https://tinyurl.com/10791730

kglad
Community Expert
Community Expert
October 15, 2022

if you've never interacted with adobe to check their programs or start a trial, contact your credit card issuer and tell them your card has been used illegally.