Cancelamento e restituição do dinheiro cobrado indevidamente

Question

Quero o cancelamento urgente desse aplicativo e o ressarcimento do dinheiro, até por estar na data de experiência.

Nancy OShea · Accepted Answer

Fellow users can’t cancel anything for you. You must do that yourself.

Log-in below

https://account.adobe.com/plans

Click Manage Plan for more options.

If you cancel within 14 days of downloading the apps, your refund is sent automatically. Allow 10 to 15 business days for processing.

kglad · Answer

you must cancel your subscription within the refund period. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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