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Participant
July 14, 2022
Question

Cancelar

  • July 14, 2022
  • 2 replies
  • 176 views

Estoy tratando de cancelar una cuenta hace meses y Adobe no me deja. Ahora que el pago esta atrasado, me dice que tengo que pagar el ultimo mes para poder cancelar, que es justamente lo que no quiero pagar,

Quiero dejar constancia aca de esto, ya que no ha habido manera de contactarme con nadie.

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    2 replies

    Peru Bob
    Community Expert
    Community Expert
    July 14, 2022

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum.

    Peru Bob
    Community Expert
    Community Expert
    July 14, 2022

    Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    You may also be able to contact Adobe by phone:
    https://helpx.adobe.com/contact/phone.html