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Participant
May 24, 2025
Answered

Cancelar minha assinatura.

  • May 24, 2025
  • 4 replies
  • 378 views
  • Cancele minha assinatura, eu só queria testar o app. 
    Correct answer John T Smith

    This is a public forum, not Adobe support... other users can't help
    To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    4 replies

    Participant
    June 13, 2025

    Desejo CANCELAR a minha assinatura na Adobe, por não ter condições de pagar no cartão de crédito, pois já tenho muitas despesas e não há necessidade do uso deste recurso. 

    kglad
    Community Expert
    Community Expert
    June 13, 2025

    @francelino_8703 

     

    make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html



    and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.



    if you're unable to follow the steps described, you'll need to await help from an adobe employee for the next step.  (if you don't get a reply here from a badged employee within 24 hours, repost.)

    kglad
    Community Expert
    Community Expert
    May 24, 2025

    and make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    John T Smith
    Community Expert
    Community Expert
    May 24, 2025

    You need to ask program questions in the forum for the program you are using
    To ask in the forum for your program please start at https://community.adobe.com/
    Moving from Using the Community (which is about the forums) to the Account forum

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    May 24, 2025

    This is a public forum, not Adobe support... other users can't help
    To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html