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Omar+Rosales+Yanac
Omar+Rosales+Yanac
Participant
June 23, 2026
Answered

Cancelar suscripción

"Hola, se activó el cobro automático de Illustrator y Adobe Stock tras vencerse mi prueba gratis. Ha sido un descuido involuntario, no he utilizado las herramientas ni descargado imágenes desde el cobro y necesito que se anulen ambos planes con un reembolso completo de mi dinero, por favor".

    kglad
    kgladCorrect answer
    Community Expert
    June 23, 2026

    no one can cancel for you.  you must do it yourself.

     

    cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

     

    understanding cancellation 

    fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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    1 reply

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    June 23, 2026

    no one can cancel for you.  you must do it yourself.

     

    cancel subscription, https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

     

    understanding cancellation 

    fees, https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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