Hola. Quiero cancelar mi suscripción de Acrobat Pro, pero el sistema me está cobrando $61.200 por cancelación anticipada. No quiero continuar con la suscripción. ¿Podrían revisar mi cuenta y cancelar el plan sin aplicar este cargo, por favor?
Thank you for posting,
My apologies for any confusion about your Adobe Acrobat Pro subscription, and I am sorry you did not find greater value in our services.
I understand why the cancellation fee would be concerning. I reviewed the account details and can confirm that you have an active Acrobat Pro subscription that began on May 27.
Under the terms of your current plan, an early cancellation fee applies if you cancel before the end of the commitment period.
You can review the subscription terms here:
If you decide to proceed with cancellation, please follow the steps in:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
Please update this public discussion thread if you have any additional questions,
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