Cancelar suscripción

Thank you for posting, ​@romantic_Dazzle295d.

I understand how frustrating it can be to continue seeing charges when you no longer want the subscription, especially when you believed it had already been canceled.

I reviewed the account associated with your community profile and found that the Illustrator subscription was started on August 5 and canceled on August 7.

I also found an Adobe Stock subscription that was started on August 13 and canceled today. It appears there was a payment issue on the account that was subsequently corrected. Once the payment method was successfully updated, the Adobe Stock subscription was canceled.

Because the Adobe Stock plan was canceled today, you may still see charges associated with the active subscription period before cancellation.

You can review Adobe's subscription terms and cancellation information here:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

Please update this discussion thread if you have any additional questions, ​@romantic_Dazzle295d.