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analiaj57358402
analiaj57358402
Participant
September 20, 2020
Question

CANCELAR SUSCRIPCION

  • September 20, 2020
  • 1 reply
  • 203 views

Me están debitando 2 servicios en 2 tarjetas de crédito diferentes, un servicio pude darlo de baja y el otro no. Creative Cloud es el que necesito dar de baja y no puedo, espero ayuda. Muchas gracias.

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1 reply

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
September 20, 2020

Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
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