I used my membership for 2 and it was not for what i needed it for i want to cancel and i see that there is a $89 fee for cancelation fee i don't agree with it since i never sign up for it i never knowingly agreed with it I request a free cancelation fee it does not make any sense to sit in a plan jst becasue i cant get out
you need to read what you’re agreeing to when starting any trials. for a refund you must cancel your subscription within the refund period. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html
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