Skip to main content
W
Will32477259jhp0
Participant
September 23, 2023
Question

Cancelation

  • September 23, 2023
  • 2 replies
  • 113 views

Don't buy this product!  I called them a couple months ago they agreed to cancel my account without a $199 penalty charge!  Only to see then lied and still charging me 49/month!  I'm pissed and don't recommend getting this product!  You will be stuck with it if you don't use it and they will charge you and make their millions.

 

[Profanity removed by moderator]

      This topic has been closed for replies.

      2 replies

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      September 23, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



      <"moved from using the community">
      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      September 23, 2023

      Please go to Adobe Customer Service.  They are usually very responsive to issues like this that may happen. (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
      https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
      Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

      or Twitter:
      https://twitter.com/AdobeCare

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices