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malinda_6331
Participant
July 16, 2025
Answered

Cancelation

  • July 16, 2025
  • 1 reply
  • 105 views

I want to cancel and it's still billing me

Correct answer Jeffrey_A_Wright

Malinda, I am sorry, but there are no active plans or recent purchases under the account you used to post to this public discussion forum. Please make sure to sign in under the account you used to make your purchase if you want to access or manage the service. Please see https://adobe.ly/4eTwXck for steps you can take to self-cancel most Adobe subscriptions and memberships. ^JW

1 reply

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
July 16, 2025

This is a public forum, not Adobe support... other users can't help
To Cancel https://helpx.adobe.com/manage-account/using/cancel-subscription.html
-be sure to keep the verification email you will receive when you cancel

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity ManagerCorrect answer
Community Manager
July 16, 2025

Malinda, I am sorry, but there are no active plans or recent purchases under the account you used to post to this public discussion forum. Please make sure to sign in under the account you used to make your purchase if you want to access or manage the service. Please see https://adobe.ly/4eTwXck for steps you can take to self-cancel most Adobe subscriptions and memberships. ^JW

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