Cancelation of the free trial of Adobe Express NOT FOUND

Forum|Forum|3 months ago
October 9, 2025
1 reply
191 views

Hello fellas, I have a Creative Cloud Pro Subscription for years and last week I subscribed to the free trial of Adobe Express. After some tries I realized I don't really need it as I am a professional video maker for television and feature films and Express is too basic for me. I want to cancel the Adobe Express subscription not to be charged by another app I don't need as I want to continue with my Creative Cloud Pro subscription only.

However - I was trying for about an hour to find where can I cancel ONLY ADOBE EXPRESS FREE TRIAL and found ONLY MY CREATIVE CLOUD PRO PLAN, which I DON'T WANT TO CANCEL. Am I missing something?

Do I have to cancel my main Creative Cloud Pro Plan and than renew it in order to avoid unnecessary charge of some 150 EUR / year of Adobe Express tomorrow?

Advice much appreciated...

Jan Strejcovský

filmaker

Prague

Subscription

kglad

Community Expert

did you use a different account/login for adobe express?

A

aneta_0520Author

Participant

No I have the same login as far as I am concerned...

You can see it's on my name as well (printscreen attached).

Any ideas?

Thanks for any hint I am kind of stucked here, I can'f find the actual subscription of Adobe Express - I understood it correctly that it is NOT a part of ANY Creative Cloud membership?

Good to mention that I activated the subscription on a DIFFERENT MAC than I am working on right now, could that mean any difference? (I downloaded and installed Adobe Express on my MAC Studio, now I am on my MAC BOOK PRO...)

Maybe I should try to sign out and sign in again on my MAC BOOK PRO as I was signed in for the whole time I was working on MAC Studio where I activated free trial of Adobe Express?

Many thanks!

kglad

Community Expert

if there's been a charge for it, you can check here https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962

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