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Participant
April 17, 2025
Question

Canceled my subscription

  • April 17, 2025
  • 3 replies
  • 150 views

I would like a refund please 

    3 replies

    Jeffrey_A_Wright
    Legend
    April 17, 2025

    Briana, I am sorry you did not find value in your recent subscription. I can confirm you completed the cancellation process successfully. Refunds are only offered for the first 14 days, you will still retain access to the premium features of Acrobat for the remainder of the month. ^JW

    kglad
    Community Expert
    Community Expert
    April 17, 2025

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    kglad
    Community Expert
    Community Expert
    April 17, 2025

    what's your account show, https://account.adobe.com

    Participant
    April 18, 2025
    It shows that I canceled it but I was billed 30 for it. Please refund me
    kglad
    Community Expert
    Community Expert
    April 18, 2025

    is your cancel date within 7 days of your trial's end date?