Canceled the 7day free trial immediately. Hower there is a $54.22 CAD charge on my credit card and cannot cancel on the website. Circle has continued for about 8 hours today.

Need to cancel this charge of $54.22/month. Tried but just get a continuous circle. What’s wrong

Community Manager

Hi @Donna Meeboer

Sorry for the trouble. Adobe has initiated a refund to your account today. It may take 12-14 days for the refund to get processed.

Let us know if you have any additional questions.
^Shivangi

^Shivangi

Community Expert

use a mobile phone’s update (non-opera) browser with wifi disabled

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Correct answer

Community Manager

Hi @Donna Meeboer

Sorry for the trouble. Adobe has initiated a refund to your account today. It may take 12-14 days for the refund to get processed.

Let us know if you have any additional questions.
^Shivangi

Translate

^Shivangi

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