Canceled trial subscription of adobe but still got billed

Thanks for posting to this public discussion forum, ​@Clcla.

I am sorry you did not find more value in our services, and I apologize for any confusion regarding charges from your previous commitments to Adobe.

I see that you have contacted us directly about your request. Please use the steps listed at https://helpx.adobe.com/contact.html?rghtup=autoOpen to make the requested updates to your support case ADB-44904113-X3H5.

As mentioned by ​@John T Smith you will want to continue to work with us directly for any refund or account-related issues.

Please update this public discussion thread if you have any additional questions.

This is the USING THE COMMUNITY forum... this is where the forum is discussed
This is not where you ask program or account questions
Moving a message to the correct forum is not working
Start here https://community.adobe.com/community and find the correct forum for your question
Make a small change in your question title so you don't receive a forum error
Account, Payment & Plan https://community.adobe.com/account-payment-plan-4