Canceled trial subscription of adobe but still got billed

Question

I canceled trial subscription of adobe but i still got billed, what can i do

Jeff_A_Wright · Accepted Answer

Thanks for posting to this public discussion forum, @Clcla.

I am sorry you did not find more value in our services, and I apologize for any confusion regarding charges from your previous commitments to Adobe.

I see that you have contacted us directly about your request. Please use the steps listed at https://helpx.adobe.com/contact.html?rghtup=autoOpen to make the requested updates to your support case ADB-44904113-X3H5.

As mentioned by @John T Smith you will want to continue to work with us directly for any refund or account-related issues.

Please update this public discussion thread if you have any additional questions.

John T Smith · Answer

This is the USING THE COMMUNITY forum... this is where the forum is discussed
This is not where you ask program or account questions
Moving a message to the correct forum is not working
Start here https://community.adobe.com/community and find the correct forum for your question
Make a small change in your question title so you don't receive a forum error
Account, Payment & Plan https://community.adobe.com/account-payment-plan-4

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