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Participant
March 15, 2025
Question

Cancelei assinatura e quero o estorno do valor cobrado. Não solicitei nada

  • March 15, 2025
  • 2 replies
  • 217 views

Cancelei assinatura que foi debitada no meu cartão sem consentimento. Quero o estorno do valor com urgência.

2 replies

kglad
Community Expert
Community Expert
March 15, 2025

what date did your trial start and what date did you cancel?

 

confirm both here https:// account.adobe.com

Kanikas
Community Manager
Community Manager
March 17, 2025

Hi  uesleny_4503, 

 

I see you have an active Acrobat premium subscription purchased from Apple store. Please refer to the steps shared here to cancel the same: https://adobe.ly/4ibidGT;

 

Hope this helps!


^KS

kglad
Community Expert
Community Expert
March 17, 2025

@uesleny_4503 

 

@Kanikas link should be, https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

 

and just contact the mobile store to manage that subscription.

 

 

kglad
Community Expert
Community Expert
March 15, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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