Canceling my subscription

I have tried multiple time to cancel my subscription but the systeem keeps saying it can't verifiëren my account despite the fact I'm already logins.

Can somebody help me canceling my lightroom subscription.

Participant

This is Darline Cook. Please cancel my subscription. No longer need it.

Community Expert

no one can cancel for you. you must do it yourself.

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html

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