Canceling subscription is some kind of a joke.

Question

I have never been so frustrated like i am with Adobe.I have Lightroom on my iphone for many years and never had problems with it.On April I got a subscription for my mac used it for month and i wasnt satisfied with it and wanted to cancel subscription plan.Now i sit here 3 months trying to cancel a subscription and there is no cancel subscription button, been trying to contact them, nothing.Adobe charged me money for a three months already for a program i havent even used in three months.Now it seems like i have to pay for fee as well.I lost 3 months worth of money for absolutely nothing.One month payment is 11,99 Euro - three months 35,97 eur plus fee 47,96 eur for canceling subscription.

It seems like they do it on purpose..Sick

Manan Joshi · Answer

Hello @AnnelyElisavetha,Sorry for the trouble you faced. Look at the following link for information on how to cancel your subscription.https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlAlso, do contact support they will help you in case you still can't see the cancel button. Do let them know that you were stuck for three months due to this problem, they might waive off the cancellation fee if any that might be applicable.To contact support see the instructions given at the link belowhttps://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammershttps://tinyurl.com/y7cfrr7y-Manan

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded