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R
rayofsoleil
Participant
April 17, 2020
Question

Canceling yearly auto-renewal (want to pay manually each year)

  • April 17, 2020
  • 2 replies
  • 499 views

Hi, I currently receieved my yearly renewal for my Adobe suite on (March 21, 2020 - March 21, 2121). I would like to cancel the auto-renewal feature (so that I am not charged automatically) and just pay each year manually. If I cancel my account so that I am not automatically charged - will I lose my current Adobe products that I have paid for this year already?

    This topic has been closed for replies.

    2 replies

    ProDesignTools
    Community Expert
    ProDesignToolsCommunity Expert
    Community Expert
    May 28, 2020

    Hi, here are some further ideas on how you can manage your prepayments, since Adobe subscription auto-renewal cannot be disabled:

     

    How to Prepay Creative Cloud Membership Upfront + Buy Annually

     

    Note that in some countries, you also even get a discount by paying yearly rather than monthly.

    T
    Test Screen Name
    Legend
    April 20, 2020

    Auto renewal cannot be cancelled. If you cancel you will normally lose use immediately - don't cancel unless you actually want to stop using the product. What you can do - like TODAY - is prepay somehow and hope you haven't left it too late.

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