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Aryaadubey
Participant
March 2, 2026
Question

cancellation

  • March 2, 2026
  • 3 replies
  • 17 views

I cancelled my monthly subscription within a week and still didn't get any money back. This is serious issue, i really need my money back.

    3 replies

    Jeffrey_A_Wright
    Community Manager
    Community Manager
    March 2, 2026

    @Aryaadubey thanks for posting! You can use the steps listed at https://support.google.com/googleplay/answer/7018481 to cancel your new subscription to Adobe Scan. Please make sure to end your evaluation soon, to receive a refund as suggested by ​@John T Smith and ​@kglad . For more information, see https://support.google.com/googleplay/answer/2479637.

    John T Smith
    Community Expert
    Community Expert
    March 2, 2026

    You get a refund if you cancel a TRIAL in no more than 14 days from starting the trial

    kglad
    Community Expert
    Community Expert
    March 2, 2026

    refunds are automatic if you qualify.  they take up to 14 days. 

     

    meanwhile,  check your account to confirm it shows what you expect, https://account.adobe.com