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Question

Cancellation

Forum|Forum|5 years ago
June 7, 2021
1 reply
402 views

Hi!

I want to cancel my account ASAP and it's not working throgh the website!

/Filippa

[Moderator moved the thread to the correct forum]

Account management

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Community Expert

Community Expert

To cancel, you can either self cancel (https://helpx.adobe.com/ca/manage-account/using/cancel-subscription.html), or you need to contact Adobe customer service: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

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