Cancellation
I downloaded Adobe Illustrator a month ago thinking I could cancel my subscription anytime without being charged like most apps out there. I was baffled to see the cancellation charges that I have to pay for a month's usage. It's annoying that this information is unavailable to see unless you read the fine print. I am a struggling postgraduate student and have travelled halfway across the world to pursue my education. I am barely able to sustain myself with rent and loan payments. I wanted to cancel my subscription because I couldn't afford the monthly fee of £20 and now to cancel, it's going to cost me £100 which I can't spare. I come from a low-class family in India and don't have financial support as it is. I can't believe I've made this mistake and reading through the community I can see that a lot of people have been through the same thing and it is definitely unethical of Adobe to be doing this. I have been trying to contact support but the website freezes and doesn't load past the Contact Us page. I really need help regarding this immediately. The next month's charges are a few days away and I can't afford to pay it or cancel it. Kindly help me out as soon as possible.
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