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Cancellation failed
- I cancelled my prescription before trial ended and got a e-mail with confirmation but I just noticed that montly payment still had been done for two months. What do I do? Who should I container?
gupta shivangiCorrect answer
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October 20, 2025
Hi camilla_2143,
We appreciate you reaching out. As per your account details, you have an active plan for Adobe Acrobat Pro. This is the reason you are seeing those charges.
You can follow the link shared by the expert above to know more about your account details.
You can cancel your plan as mentioned in this article: https://adobe.ly/4oxoEXB
Before proceeding, please check this article to know about the subscription terms: https://adobe.ly/43ucbLX
Let me know if you have any questions.
^Shivangi
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